Hello Windsor.ai Support Team,
We’ve encountered an issue with our Facebook Ads integration through Windsor.ai — key product identifiers such as contents ID, product ID, or product code (e.g. content_ids) are not appearing in the data being transmitted to Meta.
This is causing problems with conversion tracking and product-level attribution in Meta Ads Manager.
Could you please investigate this issue and let us know if there’s any configuration or data mapping adjustment needed on our side?
Thank you in advance for your assistance.
Best regards,