Request for Adding SMS/WhatsApp Metrics to the Google Business Profile Connector#1231

Dear team,

I would like to formally request the addition of SMS and WhatsApp-related metrics to the Google Business Profile connector.

Including these metrics is essential for accurately tracking the performance of customer interactions through these communication channels, which are becoming increasingly important in our engagement strategy.

We kindly request the inclusion of indicators such as:

Number of clicks on the SMS message button

Number of clicks on the WhatsApp message button

Thank you in advance for your attention. We look forward to hearing back with an estimated timeline for review and potential implementation.

Sincerely, Fábio