
Hello,
a connector to YOUGOV has been set up for us. We would like to use the data from the following saved reports (Excel export attached) in Windsor:
Dashboard Werte DVAG | Altersgruppen | Awareness 2026
Dashboard Werte DVAG | Altersgruppen | Ad Awareness 2026
The reports are displayed as accounts in Windsor, however we are currently not receiving any percentage-based results or values aggregated on a monthly level.
In addition, the results we do receive cannot be clearly assigned to the respective reports.
We have already contacted the regular support team regarding this issue, but unfortunately we have not been able to resolve it so far. We have been trying to get this clarified for quite some time now, so this issue has become quite urgent for us.
Could you please check what might be causing this issue and whether the reports have been connected correctly as soon as possible?
Thank you very much and best regards
Natalie